Terms of Service

7. Posts and Communications with Experts

Posts and other communication between you and an Expert, including but not limited to phone calls and other virtual communications facilitated by our Platform, are not confidential and maybe used by Legal Advice 247 for any purpose. 

Such communications facilitated by our Platform, are not private or confidential, nor are they protected by attorney-client privilege, and such communications may be recorded, read, collected, and used by others. 

For example, Legal Advice 247 may publish, and search engines may index questions, answers, and other Posts to allow them to appear in search engine results (e.g., if someone does a search on google.com or another search engine, questions, answers, and other Posts and communications on or facilitated by Legal Advice 247 that relate to the search may appear in the search results list). 

Subject to the license grant below, as between you and Legal Advice 247, you will maintain whatever ownership interest you have in and to the Posts you provide on the Site.

Legal Advice 247 reserves the right to remove any or all of your Posts, in whole or in part, at any time with or without notice. You are responsible for all Posts you contribute, in any manner, to the Platform, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.

You grant to Legal Advice 247 a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights, including the right to use, reproduce, display, edit, copy, modify, transmit, publicly perform, or create derivative works thereof, that you have in your Posts, in any media now known or not currently known, with respect to any such Posts.

This license shall survive termination of the Platform, these Terms, or your Account. Legal Advice 247 does not claim ownership rights in your Posts and nothing in these Terms will be deemed to restrict rights that you may have to use and exploit your Posts.

Any information or content posted through the Platform, including Posts, is the sole responsibility of the person from whom such content originated, and you access all such information and content at your own risk, and we aren't liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it.

You acknowledge and agree that Legal Advice 247 may or may not, in its sole discretion, pre-screen Posts before posted on the Platform, but has no obligation to do so.

Legal Advice 247 reserves the right (but does not assume the obligation) in its sole discretion to reject, move, edit, or remove any Posts, including but not limited to any Post that violates these Terms or is otherwise objectionable.

You understand that by using the Services, you may be exposed to Posts that you may consider offensive or objectionable. We cannot control and have no duty to take any action regarding how you may interpret and use Posts or what actions you may take as a result of having been exposed to Posts, and you hereby release us from all liability for you having acquired or not acquired Posts through the Platform. While we may try to do so, we can't guarantee the identity of any Users with whom you interact in using the Platform and are not responsible for which Users gain access to the Platform.

8. Prohibitions

As a condition of use of the Platform, you agree to not use the Platform for any purpose that is unlawful or prohibited by these Terms, or any other purpose not reasonably intended by Legal Advice 247.

By way of example, and not as a limitation, you agree not to:

• Directly or indirectly manipulate, undermine, or disrupt the integrity of any feedback ratings, reports, or systems on the Platform, including, but not limited to, by filing false reports about other Users;
• Establish a professional-client relationship on the Platform;
• Use the Platform for purposes of plagiarism in any context or in cheating in the academic setting;
• Use any automated programs to automatically lock questions that are posted on the Platform;
• Create multiple Accounts on the Platform;
• Use another User's account to access the Platform or permit another person to use or access your Account;
• Use methods to disguise your location or otherwise circumvent Legal Advice 247';s tools to secure the Platform;
• Directly or indirectly submit any Posts or otherwise engage in conduct that is fraudulent, inaccurate, infringing, libellous, defamatory, abusive, offensive, obscene, pornographic or otherwise violates any law or right of Legal Advice 247 or Users or any other third party, including privacy rights, copyrights, or other intellectual property right;
• Directly or indirectly submit any Posts linking to affiliate programs, multi-level marketing schemes, or off-topic content;
• Violate any UK Laws;
• Engage in any behaviour that is defamatory, trade libellous, unlawfully threatening or unlawfully harassing;
• Submit any content containing any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
• Except as expressly authorized by Legal Advice 247, solicit or otherwise request personal information from Users other than information strictly necessary to use the Platform for purposes of the Platform;
• Use artificial intelligence to train any robots (including but not limited to large language models), using content from/within/contained on our website;
• Use artificial Intelligence robots on our website in a way that does not explicitly conform to the following:
  • Respect Robots Exclusion Protocol (robots.txt): Web crawlers or bots accessing our website must declare who they are and must have a unique user agent string. They must also adhere to the directives specified in our robots.txt file, and must abide by our robots related directive, particularly no-index and no-follow.
  • Use of Data: Any data or information collected by web crawlers or bots from our website should be used solely for indexing, search engine optimization (SEO), backlining or other legitimate purposes that benefit the user experience. It should not be used for any unlawful, malicious, or unethical activities, including but not limited to spamming, using our data to train or pass to generative AI models, data mining, or unauthorized redistribution.
  • Respect for User Privacy: Web crawlers or bots must respect the privacy of Users. They should not collect personally identifiable information without explicit consent and should comply with applicable data protection laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States.
  • Avoidance of Overloading: Web crawlers or bots should not overload our website's servers with excessive requests or engage in activities that could disrupt the normal operation of our website. They should follow established guidelines for polite crawling, including adhering to crawl rate limits and duplicate crawling specified in robots.txt and respecting server load considerations.
  • Respect for Intellectual Property: Bots should not infringe on our copyrights and licenses and should not store content or material that violates our intellectual property.
• Scrape, access, monitor, index, frame, link, or copy any content on the Platform by accessing the Platform in an automated way, using any robot, spider, scraper, web crawler, or using any method of access other than manually accessing the publicly-available portions of the Platform through a browser or accessing the Platform through any approved mobile application, application programming interface, or client application;
• Decompile, reverse engineer, or otherwise attempt to obtain the source code or underlying ideas or information of or relating to the Platform;
• Submit any Posts that advocate illegal activity or discuss illegal activities with the intent to commit them;
• Engage in any activity that could cause us to violate any applicable law, statute, ordinance, or regulation;
• Resell or make any commercial use of our system or the content on the Platform, including personal information, without our prior written consent;
• Provide information on any other websites about Legal Advice 247, unless you expressly state that your statements are not made on behalf of and have not been approved by Legal Advice 247;
• Falsely imply Legal Advice 247's endorsement, partnership, employment, or otherwise mislead others as to your affiliation with Legal Advice 247;
• Use the Platform in a way that violates or facilitates violations of these Terms, any other agreement or guidelines that govern use of the Platform or attempt to do any of the foregoing directly or indirectly;
• Recruit, solicit, or contact in any form Legal Experts or Customers for employment or any other use not specifically intended by the Platform;
• Advertise or solicit an expertise not related to or appropriate for the Platform including, but not limited to promotes or offers Ponzi schemes, junk mail, spam, chain letters, pyramid schemes, affiliate marketing or unsolicited commercial content, discount cards, credit counselling, online surveys or contests, raffles, prizes, bonuses, games of chance or giveaways
• Access the Platform or content in order to build a similar or competitive website, product, or service; and
• Directly or indirectly bypass the Platform to obtain Expert services, or otherwise circumvent the Platform to bypass the Customer payment process for services provided by Experts via the Platform and/or initiated via the Platform.

If you post material that is adult in nature, such material shall be posted with "Mature Audiences Only" in the listing title and appropriate notices to prevent unauthorized underage viewing and shall be distributed only to people legally permitted to receive such content.

For more information, please see the Parental Takedown pages located in Appendix B. You understand that violation of these rules or Terms more generally may result in the termination of your Account. You acknowledge and agree that Legal Advice 247 may remove any Posts and terminate any Account at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to Posts).

Legal Advice 247 further reserves the right to report unlawful activity to law enforcement or other regulatory authorities.

You further understand that Legal Advice 247 has the right, but does not have any obligation, to monitor the use of the Platform and verify information provided by our Users.

9. Notice and Procedure for Making Claims of Copyright Infringement

We will disable and/or terminate the Accounts of Users when we become aware of an intellectual property infringement. If you believe that your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, please follow the steps in the Legal Advice 247Copyright Policies located in Appendix B.

 

10. Fees, Refund and Cancellation Policy

Customers on the Platform may be presented with one of three main payment models: (1) auto-renewing membership; (2) pay-per-question; or (3) additional Premium Services.

Membership & Membership Renewal. Memberships allow Customers to post questions to the pool of Legal Experts in subject-matter categories, communicate with Experts on the Platform via chat, emails, and online message boards, and access answers to your questions for auto-renewing time periods (e.g., monthly, annually) set forth at the time of sign up. Customers who elect to pay Legal Advice 247 for memberships are hereinafter referred to as "Members” and your participation in the Platform is a "Membership".

Unless otherwise stated on your sign-up page, when you sign up for Membership, you agree that you are subscribing to an automatically renewing Membership requiring recurring payments to the payment source that you provided to Legal Advice 247 (e.g. credit card, PayPal account) at the stated frequency (e.g., monthly or annually) at the then-current price until you cancel.

You will be charged your first Membership fee and any applicable taxes by Legal Advice 247 on the date you purchase your Membership or, if applicable, after your paid trial ends.

Your Membership will automatically continue at the selected interval, and you will continue to be charged at the then-current price (including any applicable taxes), unless: (a) you terminate your account; (b) you cancel your Membership (as described below); (c) we decline to renew your Membership; or (d) these Terms are otherwise properly terminated as expressly permitted herein.

Unless otherwise indicated in these Terms or required by applicable law, you can request a refund of your subscription fee within 30 days from the date you paid the recurring fee.

If any Membership fee is not paid in a timely manner, or your transaction cannot be processed, we reserve the right to suspend, disable, cancel or terminate your Membership.

You will be responsible for paying all past due amounts. You acknowledge that billing may not occur on the exact same date of each month.

If required by law, Legal Advice 247 will send notice of upcoming automatic renewal prior to renewing your Membership as required by law.

We reserve the right to change the terms of your Membership, including price or provided benefits, from time to time.

We will attempt to provide advanced notice of any changes in Membership fees or prices prior to the next billing cycle, but this will not include notification of changes in applicable taxes.

If you do not wish to accept a fee or price change, you may cancel your Membership in accordance with these Terms.

Sign Up Fees. Some Customers/Members may be charged a sign-up fee, paid trial fee, or other fee disclosed at the time of sign up for a Membership. The sign-up fee is automatically charged to the Member's payment source provided on the Platform..

Membership Cancellation or Termination. You have the right to cancel at any time. To cancel, when you are logged into your Legal Advice 247 account, click on the “My Account" link from the Legal Advice 247 homepage, select the “Membership" tab from the left menu, then click on the "Cancel" link.

If you agree to a subscription and then later agree to a different subscription, the terms of the later selected subscription will apply and your earlier selected subscription will be cancelled.

When you cancel a subscription, you cancel only future charges associated with your membership. The automatic renewal will continue until cancelled by you or terminated by Legal Advice 247.

Unless otherwise indicated in these Terms, you can cancel your Membership at any time up to 24 hours before the end of the current billing period by (1) clicking the cancel membership button on either the help page, if available, or your account's membership page; (2) sending a written notice of cancellation via e-mail to advice@legaladvice247.co.uk; (3) talking to a customer support agent via our online chatbot.

Unless otherwise indicated in these terms, no refunds will be provided for a partial Membership period, but you will continue to have access to the Platform until the next billing cycle.

Notwithstanding any other terms, Legal Advice 247 reserves the right to cancel your Legal Advice 247 Membership in its entirety at any time and for any reason including but not limited to your excessive use (as determined by Legal Advice 247 in its sole discretion under its Fair Use Policy), with or without prior notice. In the event that Legal Advice 247 cancels a Legal Advice 247 Membership, it will refund the current period's fee.

Trials & Promotions. We may offer promotional trial subscriptions to obtain a Membership on atrial basis or access to the Platform for a promotional rate, as well as referral discounts or discounted access to Member benefits when you refer a new user(s). If your subscription includes a promotional rate or a paid trial Membership, you will be required to provide a credit card or other payment method in order to ensure uninterrupted access and continued use after the expiration of the paid trial. You will be charged the promotional or trial membership rate for the relevant number of billing periods or days specified at the time of sign up, and upon completion of that period, your subscription will continue to automatically renew at the full rate unless you have cancelled your Membership. You may only be permitted to use one trial or discounted price offer. If your Membership is ever cancelled or terminated for any reason, and you purchase an additional Membership, you may not be eligible for a trial or to take advantage of another discounted price offer.

Any promotional monies or credits placed into Customer accounts by Legal Advice 247for use on the Platform remain the property of Legal Advice 247 (they never become the property of Customers and never become refundable to the Customer), and unless otherwise stated on the Platform or in an email to a Customer, will be usable only for thirty (30) days.

Pay-Per-Question. Certain Customers may have the option to participate on the Platform with the pay-per-question model. Once you have paid the applicable amount, your question may be posted on Legal Advice 247.

Legal Advice 247collects the applicable amount on behalf of the Legal Expert and therefore does not charge any service fee itself to you on top of the Legal Expert amount. You will be charged when the question is posted.

Additional Premium Services Fees. Fees are collected by Legal Advice 247on behalf of the Legal Expert for the specific Additional Premium Service provided to the User.

Once you accept an offer for Additional Premium Services, your payment method on file, if any, will be automatically charged the Additional Premium Services amount.

Rating the Expert. Experts typically respond to Customers' questions quickly. If the Expert requests further information before answering your question, you may wish to take advantage of the opportunity to provide more information to the Expert to allow the Expert to help you better.

Once the Expert answers your question, you will be asked to rate the Expert. Legal Advice 247 does not guarantee that you will receive a response from an Expert, or that you will be satisfied with your communication with an Expert

Additional Membership Terms & Changes. Members will be bound by their Membership Details so please be sure to review them carefully.

We may change the Membership terms or fees at anytime on a going forward basis in our discretion. If the pricing for your Membership increases, we will notify you and provide you an opportunity to change your subscription before applying those changes to your account or charging you in connection with an automatic renewal.

We may choose in our sole discretion to add, modify, or remove benefits and features from a Membership. Your continued use of the Platform after the changes become effective will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may cancel your Membership. If you accept the new Membership subscription, its terms and conditions will apply for that renewal and all renewals going forward.

Expert Bonuses. Customers may have the opportunity to provide Experts bonuses or tips. You authorise Legal Advice 247 to charge your payment method provided to Legal Advice 247 for any bonus or tip you elect to provide to the Expert.

Payment Information. When you provide payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method provided for any payments due, including Membership fees, pay per question fees, service fees, taxes, and tips or bonuses you elect to provide. You acknowledge that we may process an authorisation hold using your payment information in order to verify the information provided.

You are responsible for keeping your payment details up to date by changing the details in your account setting. If your payment card details change or are due to expire, we may obtain or receive from your payment provider updated payment details including your card number, expiration date, and CVV (or equivalent). You authorize us to continue to charge your card using the updated information so that you can continue to receive your Membership.

If you do not pay any fees when due (for example, due to credit card expiration or insufficient funds), we may suspend or terminate your access to the Platform or your Membership. We also reserve the right to pursue any amounts you fail to pay in connection with your use of the Platform or your Membership.

Taxes. Unless local tax laws dictate otherwise, Experts, not Legal Advice 247, are responsible for any and all applicable local taxes, duties, tariffs, levies, withholdings, and similar assessments (including without limitation, sales, use, and value added taxes) relating to the subject matter hereunder, excluding taxes based on Legal Advice 247's income.

11. Proprietary Rights and Limited License

All right, title, and interest in and to the Platform are and will remain the exclusive property of Legal Advice 247 and its licensors. All materials therein, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all intellectual property rights related thereto, are the exclusive property of Legal Advice 247 and its licensors.

The Platform is protected by copyright, trademark, and other laws of the UK.

You acknowledge that the Platform has been developed, compiled, prepared, revised, selected, and arranged by Legal Advice 247 through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitute valuable intellectual property of Legal Advice 247.

Except as explicitly provided herein, nothing in these Terms of Service gives you a right to use the Legal Advice 247 name or any of the Legal Advice 247trademarks, logos, domain names, and other distinctive brand features. Any other trademarks, service marks, logos, trade names, and any other proprietary designations are the trademarks or registered trademarks of their respective owners.

Subject to your complete and ongoing compliance with these Terms, Legal Advice 247 grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Platform. You may only use the Platform if you agree to the current Terms. We reserve all rights not expressly granted to you by these Terms.

12. Feedback

By sending us any feedback, comments, questions, or suggestions concerning Legal Advice 247, the Platform, or us (collectively, “Feedback") you represent and warrant (a) that you have the right to disclose the Feedback, (b) that the Feedback does not violate the rights of any other person or entity, and (c) that your Feedback does not contain the confidential or proprietary information of any third party or parties.

By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback, and (iv) irrevocably waive, and cause to be waived, against Legal Advice 247 and its users any claims and assertions of any moral rights contained in such Feedback.

This Feedback section shall survive any termination of your Membership, these Terms, or your participation in the Platform.

 

13. Third Party Links & Services

The Platform may provide, or third parties may provide, links to other sites, applications, or resources. This may include, without limitation, Tools powered by parties other than Legal Advice 247. Because Legal Advice 247 has no control or responsibility over such sites, applications, and resources, you acknowledge and agree that Legal Advice 247is not responsible for the availability of such external sites, applications, or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.

You further acknowledge and agree that Legal Advice 247 shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

The availability of such Tools or links should not be interpreted as endorsement by Legal Advice 247of those Tools or linked sites.

IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS, ANDUSEFULNESS OF ANY OPINION, ANSWER, OR OTHER CONTENT AVAILABLE THROUGH THEPLATFORM, FROM THIRD PARTIES OR OBTAINED FROM A LINKED PLATFORM. PLEASE SEEK THEADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ANSWER, PRODUCT, SERVICE, OR OTHER CONTENT.

 

14. Duration and Termination of Agreement

Duration. The agreement between you and Legal Advice 247 reflected by these Terms is effective when you access the Platform (for example to create an Account) and remains in effect until either you or Legal Advice 247 terminates the agreement in accordance with these Terms.

Termination by Customers. Customers may terminate your service and account at your sole discretion and at any time by written notice via e-mail to advice@legaladvice247.co.uk 

Absent extenuating circumstances, terminations typically will be effective within seven (7) business days after our receipt of your termination notice, at which time your account will be closed and access to the Platform will be removed.

Any fees accrued as of the effective date of termination will be payable according to the Terms.

The procedure for Experts to terminate their accounts is set forth in the Expert Agreement.

Termination by Legal Advice 247. Legal Advice 247 may restrict, suspend, or terminate your Customer account if we reasonably suspect you have breached these Terms or applicable law. We will tell you the reasons for doing so and you can appeal if you disagree with our decision. The procedure for termination by Legal Advice 247 of Experts' accounts is set out in the Expert Agreement.

Survival. Sections 2, 5, 7, 8, 9, 11, 12, 16, 18, 20 and 22 of these Terms, and any other provisions that are necessary to effectuate those sections, shall survive termination.

15. Marketing Terms

By registering for the Platform, you consent to receive communications from us, which may include emails and text messages to the mobile phone number you provide to us.

For example, we may text you with transactional alerts about your account.

You may also sign up to receive marketing or promotional calls and text messages.

You may opt-out of receiving certain communications by following the unsubscribe options we provide to you. You acknowledge that opting out of receiving communications may impact your use of the Platform.

 

16. Limitation of Liability

To the fullest extent allowed by UK law, under no circumstances shall Legal Advice 247 be liable to you or to any other person for any indirect, special, incidental, exemplary, punitive, or consequential damages of any kind, even if advised of the possibility of such damages.

Nothing in these Terms will limit our liability (i) when we were negligent and this led to death or personal injury; (ii) in case of fraud or fraudulent misrepresentation; (iii) in respect of gross negligence or wilful misconduct; or (iv) if such liability can otherwise not lawfully be limited or excluded.

 

17. Dispute Resolution

Our Customer Care Team is available to address any concerns you may have regarding the Platform.

Our Customer Care Team can resolve most concerns quickly to our Customers' satisfaction. The parties shall use their best efforts through this process to settle any dispute, claim, question, or disagreement and engage in good faith negotiations.

 

18. Applicable Law

These Terms and our services will be governed by and construed in accordance with the laws of the UK.

You may only bring legal proceedings before a competent court in the UK.

If we wish to enforce any rights against you, we will do so before the competent court of the country where you live.

 

19. Application License

Subject to your compliance with these Terms, Legal Advice 247grants you a limited non-exclusive, non-transferable license to download and install a copy of Legal Advice 247 mobile or other app on a device that you exclusively control and to run such copy of the app solely for your own personal use.

Legal Advice 247 reserves all rights in and to the app not expressly granted to you under these Terms. You will not run any version of the app on a jailbroken device.

 

20. Miscellaneous

Entire Agreement. These Terms, including the Privacy Policy, constitute the entire agreement between you and Legal Advice 247 with respect to the Platform and supersede any prior agreements, oral or written, between you and Legal Advice 247 concerning the same subject matter.

Non-Waiver and Severability. Legal Advice 247's failure to exercise or enforce any of the Terms shall not constitute a waiver of Legal Advice 247's right to exercise or enforce the Terms as to the same or another instance. If any provision(s) of the Terms is held by a court or other competent authority to be unlawful, the rest of these Terms will continue to apply.

No Assignment. The Terms are personal to you, and are not assignable, transferrable or sublicensable by you except with Legal Advice 247's prior written consent. We may assign, transfer or delegate any of your rights and obligations hereunder without consent.

Section Titles. The section titles in the Terms are solely used for convenience only and have no legal or contractual significance.

Notice. You must send any notices to us related to your rights and obligations under these Terms, including but not limited to, any breaches (whether material or non-material) and other legal disputes ("Legal Notices”), by email to advice@legaladvice247.co.uk 

 

21. Contact Us

If you have questions about these Terms, please contact us in writing through Legal Advice 247's Help pages.

UK Website: PRIVACY POLICY 

UK Website: COPYRIGHT INFRINGEMENY TAKEDOWN PROCEDURES